http://crypuesupport.com/en/customer/create-ticket/ Return to referer URL

Query Metrics

38 Database Queries
23 Different statements
28.82 ms Query time
4 Invalid entities

Queries

Group similar statements

# Time Info
1 0.52 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
2 0.78 ms
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.status = ? LIMIT 1
Parameters:
[
  2
  1
]
3 0.49 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
4 0.44 ms
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.is_active = ? LIMIT 1
Parameters:
[
  2
  1
]
5 0.25 ms
SELECT t0.id AS id_1, t0.site_key AS site_key_2, t0.secret_key AS secret_key_3, t0.is_active AS is_active_4 FROM recaptcha t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
  1
]
6 0.24 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.is_active AS is_active_4 FROM uv_ticket_type t0 WHERE t0.id = ?
Parameters:
[
  "4"
]
7 0.60 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
8 0.38 ms
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.is_active = ? LIMIT 1
Parameters:
[
  2
  1
]
9 0.27 ms
SELECT u0_.id AS id_0, u0_.code AS code_1, u0_.description AS description_2, u0_.is_active AS is_active_3 FROM uv_ticket_type u0_ WHERE u0_.is_active = ? AND u0_.id IN (?) ORDER BY u0_.description ASC
Parameters:
[
  1
  [
    "4"
  ]
]
10 0.66 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "ROLE_CUSTOMER"
]
11 0.35 ms
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
  "[email protected]"
]
12 0.17 ms
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
  "[email protected]"
]
13 0.18 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "knowledgebase"
]
14 0.19 ms
"START TRANSACTION"
Parameters:
[]
15 0.92 ms
INSERT INTO uv_user (email, proxy_id, PASSWORD, first_name, last_name, is_enabled, verification_code, timezone, timeformat) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[
  1 => "[email protected]"
  2 => null
  3 => null
  4 => "Laurinda"
  5 => "Ayers"
  6 => 1
  7 => null
  8 => null
  9 => null
]
16 3.38 ms
"COMMIT"
Parameters:
[]
17 0.13 ms
"START TRANSACTION"
Parameters:
[]
18 0.58 ms
INSERT INTO uv_user_instance (source, skype_id, contact_number, designation, signature, profile_image_path, created_at, updated_at, is_active, is_verified, is_starred, ticket_access_level, user_id, supportRole_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[
  1 => "website"
  2 => null
  3 => null
  4 => null
  5 => null
  6 => null
  7 => "2024-09-29 07:32:01"
  8 => "2024-09-29 07:32:01"
  9 => 1
  10 => 0
  11 => 0
  12 => null
  13 => 323
  14 => 4
]
19 2.56 ms
"COMMIT"
Parameters:
[]
20 1.03 ms
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
Parameters:
[
  1
  1
  "uvdesk.customer.created"
]
21 0.51 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "open"
]
22 0.43 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4 FROM uv_ticket_priority t0 WHERE t0.code = ? LIMIT 1
Parameters:
[
  "low"
]
23 0.20 ms
"START TRANSACTION"
Parameters:
[]
24 0.91 ms
INSERT INTO uv_ticket (source, mailbox_email, subject, reference_ids, is_new, is_replied, is_reply_enabled, is_starred, is_trashed, is_agent_viewed, is_customer_viewed, created_at, updated_at, status_id, priority_id, type_id, customer_id, agent_id, group_id, subGroup_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[
  1 => "website"
  2 => null
  3 => "Hi crypuesupport.com Webmaster!"
  4 => null
  5 => 1
  6 => 0
  7 => 1
  8 => 0
  9 => 0
  10 => 0
  11 => 0
  12 => "2024-09-29 07:32:01"
  13 => "2024-09-29 07:32:01"
  14 => 1
  15 => 1
  16 => 4
  17 => 323
  18 => null
  19 => null
  20 => null
]
25 2.82 ms
"COMMIT"
Parameters:
[]
26 0.64 ms
SELECT u0_.id AS id_0, u0_.source AS source_1, u0_.message_id AS message_id_2, u0_.thread_type AS thread_type_3, u0_.created_by AS created_by_4, u0_.cc AS cc_5, u0_.bcc AS bcc_6, u0_.reply_to AS reply_to_7, u0_.delivery_status AS delivery_status_8, u0_.is_locked AS is_locked_9, u0_.is_bookmarked AS is_bookmarked_10, u0_.message AS message_11, u0_.created_at AS created_at_12, u0_.updated_at AS updated_at_13, u0_.agent_viewed_at AS agent_viewed_at_14, u0_.customer_viewed_at AS customer_viewed_at_15, u0_.ticket_id AS ticket_id_16, u0_.user_id AS user_id_17 FROM uv_thread u0_ WHERE u0_.ticket_id = ? ORDER BY u0_.id DESC LIMIT 1
Parameters:
[
  583
]
27 0.12 ms
"START TRANSACTION"
Parameters:
[]
28 0.54 ms
INSERT INTO agent_activity (agent_name, customer_name, thread_type, created_at, agent_id, ticket_id) VALUES (?, ?, ?, ?, ?, ?)
Parameters:
[
  1 => "agent"
  2 => "Laurinda Ayers"
  3 => "create"
  4 => "2024-09-29 07:32:01"
  5 => 323
  6 => 583
]
29 0.43 ms
INSERT INTO uv_thread (source, message_id, thread_type, created_by, cc, bcc, reply_to, delivery_status, is_locked, is_bookmarked, message, created_at, updated_at, agent_viewed_at, customer_viewed_at, ticket_id, user_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
Parameters:
[
  1 => "website"
  2 => "<6aej2ivownvolcrahyt4@localhost>"
  3 => "create"
  4 => "customer"
  5 => "N;"
  6 => "N;"
  7 => "N;"
  8 => null
  9 => 0
  10 => 0
  11 => """
    Tired of overpaying for simple web work &amp; website updates?\r\n
    \r\n
    Why pay $45+ per hour for Web Development work, \r\n
    when you can get higher quality results AT LESS THAN HALF THE COST? \r\n
    \r\n
    We are a FULL SERVICE, USA managed, web development agency at WHOLESALE PRICING.\r\n
    \r\n
    We charge $20 per hour compared to $35 -$75 per hour in the market.\r\n
    We can also do flat project based pricing if that&#039;s your preference.\r\n
    \r\n
    No job too big or too small. Test us out to see our value.\r\n
    \r\n
    Use the link in my signature, for a quick turn around quote.\r\n
    \r\n
    Warmly,\r\n
    \r\n
    Dan Setzinger\r\n
    Senior Web Specialist \r\n
    Fusion Web Experts  \r\n
    186 Daniel Island Drive \r\n
    Daniel Island, SC 29492 \r\n
    [email protected]\r\n
    https://www.FusionWebExpertsUSA.com\r\n
    """
  12 => "2024-09-29 07:32:01"
  13 => "2024-09-29 07:32:01"
  14 => null
  15 => null
  16 => 583
  17 => 323
]
30 0.79 ms
UPDATE uv_ticket SET reference_ids = ?, is_replied = ?, updated_at = ? WHERE id = ?
Parameters:
[
  " <6aej2ivownvolcrahyt4@localhost>"
  0
  "2024-09-29 07:32:01"
  583
]
31 2.49 ms
"COMMIT"
Parameters:
[]
32 0.62 ms
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
Parameters:
[
  1
  1
  "uvdesk.ticket.created"
]
33 0.38 ms
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.id = ?
Parameters:
[
  "3"
]
34 0.24 ms
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
  "[email protected]"
]
35 0.27 ms
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
  3
]
36 0.08 ms
"START TRANSACTION"
Parameters:
[]
37 0.45 ms
UPDATE uv_ticket SET agent_id = ?, updated_at = ? WHERE id = ?
Parameters:
[
  3
  "2024-09-29 07:32:01"
  583
]
38 2.75 ms
"COMMIT"
Parameters:
[]

Database Connections

Name Service
default doctrine.dbal.default_connection

Entity Managers

Name Service
default doctrine.orm.default_entity_manager

Second Level Cache

Second Level Cache is not enabled.

Entities Mapping

Class Mapping errors
Webkul\UVDesk\CoreFrameworkBundle\Entity\Website No errors.
Webkul\UVDesk\SupportCenterBundle\Entity\KnowledgebaseWebsite No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Recaptcha No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketType No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket
  • The association Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket#supportGroup refers to the inverse side field Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup#tickets which does not exist.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\User No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SavedFilters No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTeam No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup No errors.
Webkul\UVDesk\AutomationBundle\Entity\Workflow
  • The mappings Webkul\UVDesk\AutomationBundle\Entity\Workflow#workflowEvents and Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents#workflow are inconsistent with each other.
Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents
  • The association Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents#workflow refers to the inverse side field Webkul\UVDesk\AutomationBundle\Entity\Workflow#WorkflowEvents which does not exist.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketStatus No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketPriority No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Thread No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketRating No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag
  • The field Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag#tickets is on the inverse side of a bi-directional relationship, but the specified mappedBy association on the target-entity Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket#supportTags does not contain the required 'inversedBy="tickets"' attribute.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportLabel No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\AgentActivity No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Attachment No errors.